Jeanne D'Arc Credit Union Help Center

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Jeanne D'Arc Credit Union Help Center

Digital Wallets

Digital Wallets

Securely pay with your mobile device using Apple Pay™, Google Pay™, Samsung Pay™, and more. Fast, easy, and contactless payments on the go.

Apple Pay™

Apple Pay™ Additional Information

How do I set up Apple Pay™ on my iPhone or iPad?

What should I do if my iPhone or iPad is lost or stolen?

Will I have to sign a receipt when paying with Apple Pay™?

How do I set up Apple Pay™ on my Apple Watch?

Can I continue to use my plastic credit or debit cards if I suspend or remove my cards in Wallet?

Where and how can I use Apple Pay™?

What happens if my iPhone, iPad, or Apple Watch is lost or stolen?

How secure is Apple Pay™?

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Visa Click to Pay

What is Visa Click to Pay?

Where is Visa Click to Pay available?

What card brands can I with on Click to Pay?

Can I pay using Visa Click to Pay on my phone?

How can I start using Visa Click to Pay?

What should I do if I'm having trouble setting up my Visa card for Click to Pay?

Security and information handling

Can I use Visa's easy, smart and secure online checkout on my phone?

Visa Click to Pay isn't working, what can I do?

Do you share my information?

Why do I get a Visa Secure prompt during checkout?

Who can I contact if I have a question about a purchase?

Can I receive alerts for my Visa card transactions?

How do I sign out of the Click to Pay experience?

Who can I contact if I encounter issues with my card?

How can I set up my password?

I use Visa Checkout. What happens to my existing cards when I pay with Visa Click to Pay?

Can Visa remember me and my Visa cards when I check out on the same device?

IF I select Remember Me what happens?

I trusted my device previously, but I don't see the option to change my settings anymore.

I'm not able to sign in or verify my identity and pay with my Visa card. Who do I contact?

How long does it take for an existing Visa Click to Pay session to expire?

Why am I receiving a one-time code on both my phone and email?

How can I update my phone number to ensure my mobile phone receives a one-time code?

Why am I not able to log in with the one-time code I received?

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Google Pay™

What is Google Pay™?

How do I use Google Pay™?

How do I set up Google Pay™ on my device?

Is Google Pay™ secure?

What devices can I use Google Pay™ on?

What happens if my phone is lost or stolen?

What stores accept Google Pay™?

What other cards can I use with Google Pay™?

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Samsung Pay™

What is Samsung Pay™?

How do I use Samsung Pay™?

What other cards can I add to Samsung Pay™?

How do I set up Samsung Pay™ on my device?

Is Samsung Pay™ secure?

What devices can I use Samsung Pay™ on?

What happens if my phone is lost or stolen?

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Instant Payments

What is an Instant Payment?

Which Jeanne D'Arc Credit Union accounts are eligible to receive Instant Payments

Who can send and Instant Payment?

Is there a fee to receive an Instant Payment?

When are the funds from Instant Payments available in my account?

Are there any dollar limits on receiving Instant Payments?

How can receiving Instant Payments benefit me?

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